Our Support Levels

Millstream Technology provides 3 levels of contracts from basic support to full outsourcing. We can also provide out-of-hours coverage, weekend support and tailored contracts as required.

If you are not ready to commit to a contract we can also provide ad-hoc support.

Contact us today for your no-obligation quotation.

Emerald

  • 4 hrs response / 8 hrs onsite
  • Unlimited Telephone Support
  • Unlimited Remote Support
  • Unlimited Onsite Support
  • Out of contract works preferential rate
  • Annual Reviews

Sapphire

  • 3 hrs response / 6 hrs onsite
  • Unlimited Telephone Support
  • Unlimited Remote Support
  • Unlimited Onsite Support
  • Quarterly Preventative Maintenance
  • 30 mins included out of contract works
  • Annual Reviews
Popular

Diamond

  • 2 hrs response / 4 hrs onsite
  • Unlimited Telephone Support
  • Unlimited Remote Support
  • Unlimited Onsite Support
  • Network Administration
  • Virus and Cyber Security
  • Monthly Preventative Maintenance
  • 1 hr included out of contract works
  • 6 Monthly Reviews