Telecoms

With the imminent demise of traditional telephone lines Companies should be looking to move away from their traditional PBX systems and PSTN, ISDN lines to more modern SIP trunks and VoIP solutions.  This doesn’t need to be a difficult process but needs careful planning to avoid downtime.

Many companies implemented systems in a rush at the start of COVID to enable employees to work from home, however, these may not be meeting the ongoing requirements as the business evolves its working environment.  Employees can be reticent to use their own mobiles or devices for fear of giving out personal numbers or using their own mobile minutes.

Millstream Technology can provide solutions that offer your employees easy communication with colleagues and clients via voice, chat and IM (Instant Messaging).  They can use their own devices with all outgoing calls displaying the Company’s telephone number and, so long as the device is connected to WiFi, no call or data charges are incurred by them.  We can manage the whole process including porting of existing numbers, configuration and end user training.